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Identify. Build. Deploy. 

Three simple steps to put your business on autopilot.


Average hours saved per week


Average increase in operational efficiency


Average decrease in expenditures

Up Your Game, Downsize the Effort

Trim Expenditures & Boost Gains with Minimal Effort for Maximum Outcome.

Fine-tune Operations

Enhance efficiency and streamline existing workflows with the assistance of AI tools.

Fast-track Your Success

Reduce human errors and achieve high ROIs faster with cost-effective automations & systems.

Cost Efficient Systems

Reduce staff or operational costs by delegating repetitive tasks to AI Assistants.

Custom Tailored Solutions

There's no one size fits all when it comes to business operations. We tailor our solutions to your business

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How We Operate

From conceptualization to AI-Powered solutions


We will do a full AI audit for your business & identify potential 

automation opportunities.


Once we've mapped out the potential automations, we'll proceed to building out the automations.


We will provide you with prototypes for testing and refinement prior to their deployment within your business operations.

Purple Net

Businesses We Automate

A reflection of our mastery, focus, dedication in the given industries.




  • How it works :

    • Our AI-powered patient support assistants are designed to :

      • Proficiently engage patients

      • Extract intricate medical histories

      • Discerning nuanced symptoms.

    • This process facilitates preliminary diagnoses, with data seamlessly integrating into clinic databases or shared collaborative platforms.

    Outcome : Provides healthcare providers with comprehensive patient profiles and primes data for intricate diagnostic analysis and personalized treatment planning before treatment.

  • How it works :


    Our AI patient engagement and satisfaction system harnesses the power of sentiment analysis to :

    • Gauge patient contentment

    • Pinpoint areas for enhancement.

    • Send data to a shared or existing database.

    • Equipped with integrated capabilities for post-appointment surveys, collecting valuable patient feedback.

    • Featuring AI-driven messaging for appointment reminders and gathering essential feedback.

    Outcome :

    This approach empowers healthcare providers with a holistic understanding of patient satisfaction and primes data for refined diagnostic analysis and personalized treatment planning.

Use Cases

Meet Our Team

Dedication | Expertise | Passion

Will Woodward

Tech Lead

Rishabh Choudhary

Back-End Developer

Olivia Wang

CFO | Account Manager

Jasmin Tsai

PR & UI/UX Designer

Vincent Liao


Peter Yu


Kevin Chang

Head of Development

Will Woodward

Tech Lead

Rishabh Choudhary

Back-End Developer

Olivia Wang


Jasmin Tsai

PR | UI/UX Designer

Want to Automate Your Business?

Schedule a Free AI Audit

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Frequently Asked Questions

  • Traditional chatbots involve pre-built conversation blocks or a live agent handling the queries. Our AI chatbots use NLP (Natural Language Processing) to deliver human-like responses based on your data. AI chatbots function independently without the need of receptionists & pre-built conversation blocks, breaking all the boundaries of normal chatbots.

  • No. We offer multi-platform deployment options! From Messenger, Instagram, WhatsApp, to Telegram. We'll help deploy our AI chatbots to your platform of choice. We also offer simple guides on how you can deploy the AI chatbots on your own. 

  • Our AI chatbots enhance customer/patient interactions, offer round-the-clock support, can handle infinite queries, and help in appointment bookings, ultimately improving customer satisfaction and operational efficiency. 

  • Not at all! Our chatbots are designed with user-friendliness in mind, requiring no technical expertise. We offer setup and support from development all the way to deployment, ensuring our clients a smooth experience.

  • All industries can benefit from AI chatbots! From healthcare, e-commerce, education, to finance & more. AI chatbots can be adapted & designed for specific business needs. We at HCL Media specialize in developing AI chatbots tailored to healthcare & coaching businesses.

  • Absolutely. We prioritize data security and adhere to industry standards to ensure that sensitive information remains confidential and protected.

  • Yes! We have several demo AI chatbots available on our website. Click here to try out a demo. Alternatively, we can also provide you with a live demo to find the chatbot that fits your business seamlessly.

  • Our pricing varies based on the complexity and features you need. We offer flexible packages designed to suit different business sizes and budgets. Compare our plans here.

  • Yes! Our chatbots can be tailored to match your brand's tone and style. You have control over the responses and the information the chatbot provides. Moreover, our AI chatbots are trained on your business's data so the responses are all accurately tailored to your business.

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